Grow Your Business While AI Answers 90% of Customer Questions
HelperHat is an AI assistant for your website that gives your customers instant answers anytime. It's like ChatGPT, but it's designed to turn your website visitors into paying customers. It responds quickly, reliably, and in a natural, human-like manner.
HelperHat key features
Quick & Easy Setup
Install HelperHat by copying and pasting a single line of code on your website. No technical expertise required.
Learns from Your Website
Automatically uses your website's content to provide accurate answers. No manual inputs required.
Human-AI Collaboration
Switch between AI and human support for complex inquiries, with chat translations when needed.
Unlimited Team Access
Add and collaborate with unlimited team members at no extra cost (or "per-seat" fees) to provide customer support.
Unlimited Conversations
Handle unlimited customer inquiries with unlimited messages as a live-agent of your business at no extra cost.
Unlimited Device Access
Manage your customer support with unlimited devices, from anywhere, via our Web, iOS, or Android apps.
Providing Great Customer Support Shouldn't Break the Bank
Small businesses often struggle with the high costs and complexities of providing effective, round-the-clock customer support. Staffing a full-time support team is out of reach for most. Yet slow response times can leave customers frustrated and dissatisfied. We created HelperHat to help small businesses like ours and yours provide helpful customer support, even when we're busy with the real work.
$20/ month
All our prices are listed in USD
- Get 1 month free on sign up
- 1,000 AI messages per month
- Unlimited live-agent messages
- Unlimited team members
Let AI Learn From Your Website to Handle Any Customer Questions
HelperHat scans your website and learns from the content you already have. It uses this as knowledge to give accurate, human-like answers to customer inquiries. Just enter your website URL, and HelperHat will take care of the rest. You may also upload any files or documents to improve its knowledge base. HelperHat relearns your website's content frequently, so your customers always get up-to-date responses.
Quick & Easy Setup With No Technical Skills Required
Getting started with HelperHat is simple. You don't need to be a tech expert or write any code. Just copy and paste a single line of code into your website. It works for any website including WordPress, Shopify, Wix and Squarespace sites. You can customize the chat's appearance, content, and placement to match your website. In just a few minutes, you'll have a smart, helpful customer support assistant up and running.
Place QR Codes at Your Location So Customers Can Get Instant Answers
With HelperHat, you can place QR codes at your entrance, counter, or checkout areas. When customers scan the code, they can ask questions and get instant answers from your AI customer support assistant. It's perfect for times when staff are busy or unavailable. Whether a customer wants to check store hours, prices, product or service details, HelperHat makes sure they get the information they need right away.
Let AI Filter Out Spam Messages So You Can Focus on Real Customers
HelperHat helps you stay focused on real customers by automatically spotting and labeling spam messages. It uses smart AI to detect fake or unwanted chats, so you don't waste time sorting through them. Messages that look like spam are clearly marked, making it easy for you and your staff to ignore or delete them. This keeps your inbox clean and lets you respond faster to the people who truly need your help.
When AI Can't Answer a Question, Chat Directly With Customers
When a customer asks something too complex for AI to handle, you or your staff can step in and take over the conversation at any time (optional). Customers get the help they need, and you stay in control of the customer support experience.
Add Your Staff at No Extra Cost to Help Provide Great Customer Support
You can add your staff to HelperHat at no extra cost. Each staff member can respond to customer chats, step in when needed, and help manage conversations. Whether you have one person or a few helping with customer support, everyone can log in from their own devices. There are no extra fees for adding people, so you can deliver great customer service without worrying about rising costs as your business grows.
Manage Your Customer Conversations With Our Web, iOS, or Android Apps
HelperHat makes it easy to stay on top of customer chats wherever you are. Use the web app at your desk or the iOS and Android apps when you're on the go. You can view, reply to, and manage all conversations from any device. Your staff can log in too, so everyone can help out when needed. Whether you're at your shop, at home, or out running errands, you'll always have access to your customer messages.
Track How Your AI Customer Support Is Doing With Helpful Analytics
HelperHat gives you clear insights into your automated customer support. See how many questions were answered, how often you or your staff stepped in, and how satisfied customers are. HelperHat shows what's working and what needs improvement, so you can keep providing excellent service.
HelperHat vs. Competitors
Discover how HelperHat outperforms other solutions in cost, efficiency, and ease of use.
| Feature | Competitors | HelperHat | Edge |
|---|---|---|---|
| Setup & Configuration | Complex & time-consuming | One-line code install | HelperHat advantage |
| Knowledge Base (Web) | Manual content management | Auto-learns from website | HelperHat advantage |
| Knowledge Base (Files) | Limited file uploads | 100 knowledge files per business | HelperHat advantage |
| Continuous Learning | Manual content updates | Auto-learns from content | HelperHat advantage |
| Subscription Prices | $40/month per seat | $20/month for unlimited seats | HelperHat advantage |
| AI Messaging Costs | Up to 99¢ per message | Between 2¢ and 5¢ per message | HelperHat advantage |
| AI Response Time | Up to 10 seconds | Within 1-2 seconds | HelperHat advantage |
| Team Access | Limited by per-seat pricing | Unlimited team members | HelperHat advantage |
| Message Translation | Manual routing or add-ons | Auto-translated chat messages | HelperHat advantage |
| Platform Access | Web-based only | Web, iOS, and Android | HelperHat advantage |
| Reports & Analytics | Basic analytics included | AI-powered granular analytics | HelperHat advantage |
| Spam Filtering | Manual spam filtering | AI-powered spam filtering | HelperHat advantage |
| Conversation Categories | Manual categorization | Automatic AI categorization | HelperHat advantage |
| Files & Images Messaging | Only with live agents | With live agents + AI | HelperHat advantage |
| Chatbot Responses | Canned responses | Human-like responses | HelperHat advantage |
| Omnichannel Messaging | Sometimes available | Website live chat only | No HelperHat advantage |
| CRM Integrations | Sometimes available | Export to CSV only | No HelperHat advantage |
