Pricing

Simple. Affordable. Transparent.

Universal Plan
$ 20 / month

All our prices are listed in USD

1000 AI Messages Included: Automate your customer support responses.

After 1000 AI Messages: Pay only $5 for every additional 100 AI messages.

Unlimited Live-Agent Messages: Talk to your customers without any worries.

Unlimited Team Members: Grow your team with no "per-seat" fees.

Unlimited Customer Inquiries: Handle unlimited customer support inquiries.

Unlimited Supporting Files: Upload unlimited supporting files for AI learning.

Automated Web Sync: All webpages are automatically synced for AI learning.

AI Analytics: Granular analytics collected from every message & conversation.

Instant Notifications: Get instant email alerts and push notifications.

Cross-Platform Support: Manage your account from the Web, iOS and Android.

Get Started

Why Choose HelperHat?

No Unnecessary Fees: Our competitors charge for subscriptions by the seat count (i.e. per user or team member). HelperHat keeps it simple with no additional charges for any additional team members or devices.

More Value, Lesser Price: Our universal plan can cover most startups and small businesses' needs with 1,000 AI messages. With $5 for each additional 100 AI messages, your business can scale predictably at a fraction of our competitor's prices.

Built for Growing Businesses: Whether you're a startup or a larger business, HelperHat grows with you. Add unlimited team members without worrying about "per seat" costs. Respond unlimited times without worrying about live-agent messaging costs.

Frequently Asked Questions

What exactly is an AI Message on HelperHat?

An AI Message is a message response generated by HelperHat's AI-powered customer support system for your customers. AI Messages are only counted when the AI system sends a reply to a customer's inquiry. HelperHat is an AI-first live chat support software that responds to your website visitors or customers only when they are new customers seeking assistance or when a team member has marked their conversation as "done".

How can I track my AI message usage?

You can monitor your AI message count in real-time from your Account Page. Your Total AI Messages used during the current billing period is displayed transparently, so you can easily see how close you are to the 1000 included messages each month. If you exceed this limit, additional messages will be charged at $5 for every 100 extra AI messages.

What payment methods are accepted?

We accept all major credit cards, Apple Pay, Google Pay, and more through secure Stripe payments. We also accept all popular Buy Now, Pay Later payment methods such as Affirm, AfterPay and Klarna.

Are there any hidden fees or additional charges?

No. Your flat rate is $20/month, which includes 1,000 AI messages. Additional AI messages are charged at $5 per 100 messages (rounded-up to the nearest 100).

Do you offer a free trial?

We currently don't offer a free trial, but our $20/month plan is highly affordable, risk-free, and requires no long-term commitment. Since our onboarding process involves advanced AI learning using your website content and uploaded files data, it requires significant upfront investment, making it challenging to offer a free trial.

How is billing handled for additional AI messages?

When you exceed your 1,000 AI messages, we automatically add a charge of $5 per 100 additional messages, billed on your next cycle.

Do you offer annual billing at a discount?

We currently offer only monthly billing for maximum flexibility.

How do refunds work if I cancel my subscription?

We do not offer refunds for cancelling subscriptions. If you're having a specific technical difficulty in setting up or managing HelperHat for your business, please email us at [email protected].

Need more help?

We're always available via the HelperHat chat bubble or live agent assistance. You may also reach us anytime at [email protected].

  • Secure Payments
  • 24/7 Support
  • No Hidden Fees

Customer Support Simplified with AI

The most affordable AI live-chat support for businesses

Terms of Service  ·  Privacy Policy
Customer Support Simplified with HelperHat