HelperHat vs. JivoChat

HelperHat is a smarter, faster, and more affordable alternative to JivoChat.

HelperHat vs. JivoChat
FeatureJivoChatHelperHatEdge
Subscription Price$28 - $56 per agent / month$20 per monthHelperHat advantage
AI Messaging Cost$69 per agent / month1,000 AI messages includedHelperHat advantage
Setup ComplexityMulti-step processOne-line code installHelperHat advantage
Knowledge BaseManual content managementAuto-learns from website & filesHelperHat advantage
Team CollaborationLimited by per-agent pricingUnlimited team members allowedHelperHat advantage
Message TranslationManual routing or paid add-onsAuto-translated chat messagesHelperHat advantage
Response TimeUp to 10 seconds for AI responses1-2 seconds for AI responsesHelperHat advantage
Platform AccessibilityWeb, iOS & Android availableWeb, iOS & Android availableComparable
Insights & ReportsBasic analyticsAI-powered analyticsHelperHat advantage
Spam FilteringAnti-spam protectionAI-powered spam filteringHelperHat advantage
Conversation CategoriesManual categorizationAutomatic AI categorizationHelperHat advantage
Files & Images MessagingOnly with live agentsWith live agents + AIHelperHat advantage
Chatbot ResponsesAI agent responsesHuman-like responsesHelperHat advantage
Omnichannel MessagingAvailableLive chat onlyJivoChat advantage
CRM IntegrationsAvailableExport to CSVJivoChat advantage

Meet HelperHat: A smarter, faster, and more affordable alternative to JivoChat

HelperHat automates your customer support using advanced AI models like GPT and Gemini to deliver instant, accurate responses and improve overall customer experience.

It ensures 24/7 availability by handling inquiries even after business hours, reduces operating costs through automation of routine tasks, and provides immediate, human-like replies that boost customer satisfaction. With an easy setup that requires just a single line of code, HelperHat is quick to integrate into any website.

HelperHat product demo

Powered by Advanced AI

Uses AI models like GPT & Gemini to deliver accurate, human-like responses.

Privacy & Security

Rest assured that the industry-leading privacy and security standards are keeping your data safe.

Granular Analytics

Make use of detailed insights about every conversation and message to improve your customer support.

Quick & Easy Setup

Install HelperHat by copying and pasting a single line of code on your website. No technical expertise required.

Learns from Your Website

Automatically uses your website's content to provide accurate answers. No manual inputs required.

Human-AI Collaboration

Switch between AI and human support for complex inquiries, with chat translations when needed.

Unlimited Team Access

Add and collaborate with unlimited team members at no extra cost (or "per-seat" fees) to provide customer support.

Unlimited Conversations

Handle unlimited customer inquiries with unlimited messages as a live-agent of your business at no extra cost.

Unlimited Device Access

Manage your customer support with unlimited devices, from anywhere, via our Web, iOS, or Android apps.

Customer Topics & Tracking

Analyze customer messages with automatic topic categorization and track the page they reached out from.

Customer Satisfaction Analysis

Track customer satisfaction for every message and conversation from AI or team members of your business.

Spam Filtering

Let AI filter out spammers automatically, keeping your support team focused on genuine customer inquiries.