Customer Support Simplified with AI
The most affordable AI live-chat support for businesses
HelperHat is a smarter, faster, and affordable alternative to tawk.to.
| Feature | tawk.to | HelperHat | Edge |
|---|---|---|---|
| 1000 AI Messages Cost | $29 per month | $20 per month only | |
| Setup Complexity | Complicated setup process | One-line code copy/pasting | |
| Knowledge Base | Manual content management | Auto-learns from website & files | |
| Team Collaboration | Unlimited team members | Unlimited team members | |
| Response Time | Upto 10 seconds for AI responses | 1-2 seconds for AI responses | |
| Platform Accessibility | Web, iOS & Android available | Web, iOS & Android available | |
| Insights & Reports | External analytics required | AI-driven granular insights | |
| Spam Filtering | No spam filtering | AI-powered filtering | |
| Conversation Categories | Manual Categorization | Automatic AI Categorization | |
| Files & Images Messaging | Only with Live Agents | With Live Agents + AI | |
| Chatbot Responses | Human-like responses | Human-like responses | |
| Multilingual Support | 20+ languages | AI Responses only | |
| Omnichannel Messaging | Live chat only | Live chat only | |
| CRM Integrations | Export to CSV only | Export to CSV only |
HelperHat automates your customer support using advanced AI models like GPT, Llama, and Gemini to deliver instant, accurate responses and improve overall customer experience.
It ensures 24/7 availability by handling inquiries even after business hours, reduces operating costs through automation of routine tasks, and provides immediate, human-like replies that boost customer satisfaction. With an easy setup that requires just a single line of code, HelperHat is quick to integrate into any website.
Leverages state-of-the-art AI models like GPT, Llama & Gemini to deliver accurate, human-like responses.
Rest assured that the industry-leading privacy and security standards are keeping your data safe.
Make use of detailed insights about every conversation & messages to improve your customer support.
Install HelperHat by copy/pasting a single line of code on your website. No technical expertise required.
Automatically uses your website's content to provide accurate answers. No manual inputs required.
Effortlessly switch between AI and human support to handle complex inquiries by customers.
Add and collaborate with unlimited team members at no extra cost (or "per-seat" fees) to provide customer support.
Handle unlimited customer inquiries with unlimited messages as a live-agent of your business at no extra cost.
Manage your customer support with unlimited devices, from anywhere, via our Web, iOS, or Android apps.
Analyze customer messages with automatic topic categorization and track the page they reached out from.
Track customer satisfaction for every message and conversation from AI or team members of your business.
Let AI filter out spammers automatically, keeping your support team focused on genuine customer inquiries.
Tap here or the HelperHat message bubble at the bottom-right and ask me anything!
Read Our FAQsThe most affordable AI live-chat support for businesses