HelperHat vs. Intercom

HelperHat is a smarter, faster, and affordable alternative to Intercom.

Feature Intercom HelperHat Edge
Subscription Price $39 per seat / month $20 per month only
AI Messaging Cost 99¢ per resolution Between 2¢ and 5¢ per message
Setup Complexity Complicated setup process One-line code copy/pasting
Knowledge Base Manual content management Auto-learns from website & files
Team Collaboration Limited by per-seat pricing Unlimited team members allowed
Response Time Upto 10 seconds for AI responses 1-2 seconds for AI responses
Platform Accessibility Missing features across devices Same across Web, iOS & Android
Insights & Reports Basic messaging analytics AI-powered granular analytics
Spam Filtering Manual spam filtering AI-powered spam filtering
Conversation Categories Manual Categorization Automatic AI Categorization
Files & Images Messaging Only with Live Agents With Live Agents + AI
Chatbot Responses Human-like responses Human-like responses
Multilingual Support Available English only
Omnichannel Messaging Available Website live chat only
CRM Integrations Available Export to CSV only

Meet HelperHat: A smarter, faster, and more affordable alternative to Intercom

HelperHat automates your customer support using advanced AI models like GPT, Claude & Gemini, offering instant, accurate responses.

  • 24/7 Availability: Let AI provide helpful & accurate customer support even after business hours.

  • Cost Savings: Reduce your operating expenses by automating routine customer support responsibilities.

  • Instant Replies: Provide immediate, helpful and human-like answers and improve customer satisfaction.

  • Easy Setup: Get started in seconds and install HelperHat by copy/pasting a single line of code on your website.

  • AI Analytics: HelperHat uses AI to analyze every message by customers to provide advanced analysis.

Powered by Advanced AI

Leverages state-of-the-art AI models like GPT, Claude & Gemini to deliver accurate, human-like responses.

Privacy & Security

Rest assured that the industry-leading privacy and security standards are keeping your data safe.

Granular Analytics

Make use of detailed insights about every conversation & messages to improve your customer support.

Quick & Easy Setup

Install HelperHat by copy/pasting a single line of code on your website. No technical expertise required.

Learns from Your Website

Automatically uses your website's content to provide accurate answers. No manual inputs required.

Human-AI Collaboration

Effortlessly switch between AI and human support to handle complex inquiries by customers.

Unlimited Team Access

Add and collaborate with unlimited team members at no extra cost (or "per-seat" fees) to provide customer support.

Unlimited Conversations

Handle unlimited customer inquiries with unlimited messages as a live-agent of your business at no extra cost.

Unlimited Device Access

Manage your customer support with unlimited devices, from anywhere, via our Web, iOS, or Android apps.

Customer Topics & Tracking

Analyze customer messages with automatic topic categorization and track the page they reached out from.

Customer Satisfaction Analysis

Track customer satisfaction for every message and conversation from AI or team members of your business.

Spam Filtering

Let AI filter out spammers automatically, keeping your support team focused on genuine customer inquiries.

Have Any Questions? We Have Answers.

Tap the HelperHat message bubble at the bottom-right and try it out yourself.

Read Our FAQs

Customer Support Simplified with AI

The most affordable AI live-chat support for businesses

Customer Support Simplified with HelperHat