Customer Support Simplified with AI
The most affordable AI live-chat support for businesses
HelperHat is a smarter, faster, and affordable alternative to Intercom.
| Feature | Intercom | HelperHat | Edge |
|---|---|---|---|
| Subscription Price | $39 per seat / month | $20 per month only | |
| AI Messaging Cost | 99¢ per resolution | Between 2¢ and 5¢ per message | |
| Setup Complexity | Complicated setup process | One-line code copy/pasting | |
| Knowledge Base | Manual content management | Auto-learns from website & files | |
| Team Collaboration | Limited by per-seat pricing | Unlimited team members allowed | |
| Response Time | Upto 10 seconds for AI responses | 1-2 seconds for AI responses | |
| Platform Accessibility | Missing features across devices | Same across Web, iOS & Android | |
| Insights & Reports | Basic messaging analytics | AI-powered granular analytics | |
| Spam Filtering | Manual spam filtering | AI-powered spam filtering | |
| Conversation Categories | Manual Categorization | Automatic AI Categorization | |
| Files & Images Messaging | Only with Live Agents | With Live Agents + AI | |
| Chatbot Responses | Human-like responses | Human-like responses | |
| Multilingual Support | Available | English only | |
| Omnichannel Messaging | Available | Website live chat only | |
| CRM Integrations | Available | Export to CSV only |
HelperHat automates your customer support using advanced AI models like GPT, Claude & Gemini, offering instant, accurate responses.
24/7 Availability: Let AI provide helpful & accurate customer support even after business hours.
Cost Savings: Reduce your operating expenses by automating routine customer support responsibilities.
Instant Replies: Provide immediate, helpful and human-like answers and improve customer satisfaction.
Easy Setup: Get started in seconds and install HelperHat by copy/pasting a single line of code on your website.
AI Analytics: HelperHat uses AI to analyze every message by customers to provide advanced analysis.
Leverages state-of-the-art AI models like GPT, Claude & Gemini to deliver accurate, human-like responses.
Rest assured that the industry-leading privacy and security standards are keeping your data safe.
Make use of detailed insights about every conversation & messages to improve your customer support.
Install HelperHat by copy/pasting a single line of code on your website. No technical expertise required.
Automatically uses your website's content to provide accurate answers. No manual inputs required.
Effortlessly switch between AI and human support to handle complex inquiries by customers.
Add and collaborate with unlimited team members at no extra cost (or "per-seat" fees) to provide customer support.
Handle unlimited customer inquiries with unlimited messages as a live-agent of your business at no extra cost.
Manage your customer support with unlimited devices, from anywhere, via our Web, iOS, or Android apps.
Analyze customer messages with automatic topic categorization and track the page they reached out from.
Track customer satisfaction for every message and conversation from AI or team members of your business.
Let AI filter out spammers automatically, keeping your support team focused on genuine customer inquiries.
Tap the HelperHat message bubble at the bottom-right and try it out yourself.
Read Our FAQsThe most affordable AI live-chat support for businesses