What information does HelperHat use from the customer's current webpage?

When HelperHat is installed with the website script, it can use the customer's current page URL and visible page text as conversation context. The install script extracts readable text from the current page, strips markup, and limits that page context before sending it to HelperHat. This helps HelperHat answer page-specific questions, such as questions about the product, service, article, or policy the customer is viewing.