Back to FAQsCan I customize the HelperHat chat icon?Updated May 28, 2026 · Customization & SettingsAnswerYes. Go to the Settings Page and choose HelperHat Icon Color to select from 21 icon styles.Settings PageRelated questionsHow can I switch the placement of the HelperHat chat icon?How can I add a popup message to the HelperHat icon?How do I change the customer chat window appearance? Previous questionWhat is the difference between a customer conversation and a contact?Next question How can I switch the placement of the HelperHat chat icon?