Back to FAQsHow does HelperHat use uploaded knowledge files?Updated October 17, 2026 · AI Knowledge & AnswersAnswerHelperHat extracts text from supported knowledge files and uses that content to improve future AI answers.Related questionsWhat are the limits for knowledge file uploads?What file types can I upload for AI learning?How does HelperHat use attachments when answering? Previous questionWhat file types can I upload for AI learning?Next question Why might HelperHat not learn some website content?